I am beyond thrilled with my purchase I am beyond thrilled with my purchase! I did alot of research and decided to look at all the options VaulTek had. While doing so, I found that they had some refurbished with a substantial discount compared to new. I decided to take the risk and I am so glad I did! My refurbished VaulTek looks BRAND NEW, well built, super convenient, and works perfectly. I am so happy I found this company and a reliable safe for my firearms.

Great customer contact Great customer contact, excellent repair service, speedy, well packed return safe. Just excellent all the way around. Got my safe back, works great!! Kevin Burke Methuen, Ma.

My RS 800i safe would not go online via… My RS 800i safe would not go online via Wi-Fi after a power outage. Emailed customer support and followed Grace’s detailed instruction on how to reset my safe to factory setting with a soft reset, and then a factory reset and it work. Outstanding support on all their safes. I own 2 safes and would highly recommend Vaulttek.

Great safes, even better customer service Great safes, even better customer service! One of my gun safes had an issue but was out of warranty. Although I was out of warranty, Vaultek immediately shipped me a refurbished safe at no charge to me. That's the kind of customer service that is rare to see these days. Vaultek has a customer for life!

Great customer support Had an issue charging my safe and contacted Vaultek and received an email from Brandon to ship to them and he and Todd had it back to me within a week. Excellent customer support--very appreciative