Excellent customer service Very responsive and positive outcome from contacting customer service. Their delivery algorythm routed my order thought the UK for a deliver to Ireland so I ended up with a €70 bill for customs charges. Within five minutes of contacting them they apologised and paid the bill themselves and I received the order a couple of days later. It's too early to review the Ayo product as only using it a few days.

Love the V2 model! I was an early adopter of the original V1 model and loved it, but V2 is even better. The LEDs are brighter and now include a red only option at the end of each session for eye health. The move to USBC for charging was greatly needed. Love the new app as well. No messing around with connecting, it just works!

Exceptional service and support The service received from AYO was exceptional. I purchased my AYO as a friend had told me it would help with jet lag and I had an upcoming trip. All effort (including extra shipping cost paid by AYO) was made to ensure I received my device with time to prepare. I also received personalised recommendations tailored to my itinerary.

Best customer service Best customer service The service received from AYO was exceptional. I purchased my replacement AYO as after 8 years I managed to break the old mini usb loading plug and I had an upcoming trip. All effort (including extra shipping cost paid by AYO) was made to ensure I received my device with time to prepare and I received personalized tracking information making sured it arrived in time!

I am now on my 3rd pair of glasses I am now on my 3rd pair of glasses from AYO. It's been a great experience in general (mostly just issues with the app) and the glasses really help when the days get shorter. Every time I have had to reach out to their support team I get a response within 24 hours and from someone who knows what they are talking about. I always get my issues resolved and quickly.