Precise Parts Identification I had a vacuum cleaner with a cracked housing part that I needed to replace. The trouble was locating the exact right match since there are so many slight variations and versions of components out there. But armed with Redstag's incredibly detailed parts diagrams integrated right into the product listings, I was easily able to precisely pinpoint the proper housing replacement part required to perfectly repair my broken vacuum and get it functioning like new again. Couldn't ask for more accuracy identifying niche parts!

Stellar Customer Service I needed help identifying the exact right mower part number for my engine model. Their customer service representative went above and beyond to track down the part I needed and even confirmed directly with me that it would fit before I ordered.

Hateful and condescending company I can canceled an order for water filters after seeing reviews the company sells knock off products in name brand packages. I tried calling them and there was no answer so I disputed the charge on PayPal. They responded and refunded the payment but then sent a vitriolic hateful email calling me names because they were charged a $25 chargeback fee by PayPal. Steer clear of this unprofessional and dishonest company.

I mistakenly ordered an item and sent a… I mistakenly ordered an item and sent a request to their customer service folks, asking for it to be cancelled. They promptly honored my request even though it did not result in a sale for them.

Great customer service The water filters I ordered arrived quickly. Unfortunately they were not what I ordered for my refrigerator. I was put in contact with Aaron, and he quickly corrected the issue and I received the correct filters I needed within a few days. I purchased a four bundle package at a great price.