David Hahn
GBThe demo battery I received was… The demo battery I received was defective. According to the AIMSB bluetooth phone app, the battery shuts off at 60 % SOC. This is less than half the rated capacity. I shipped the battery back to AIMS yesterday at my own expense. I ask that the shipping charges be reimbursed. I will order a replacement battery. Just not a demo. Since this is the second bad battery I have received, I would strongly advise checking these batteries for correct function before selling them. On the plus side, customer service went above and beyond to keep lines of communication open and to remedy the situation. For that alone they should be commended.
Lori Lindsay
GBSuper helpful and knowledgeable team! We have used the inverter store twice. Each time their team helped us understand what we needed to order, and explained the products in a way that was simple to understand. I can't say enough about their products but especially their team. Super helpful and knowledgeable!
Mark Turnquist
GBSolar upgrade The sales staff was excellent, the only part that sucked was the Fed Ex was semi tractor trailer and they go 260 miles round trip out of thier way to get it here and it took more than 5 days. Fed ex freight only services the Forsyth, Montana area on Tuesdays only 1 delivery day a week here, I don't know why they don't have a box truck, his trailer was practically empty and the driver wouldn't drive my road. I had to get my loader out and meet him on cherry creek rd. If I wouldn't have had the loader I wouldn't have been able to get my delivery.
Brandon Cherry
GBBackorder Item I ordered ended up being on back order. This was not posted on website. Apparently, it will be months before I will potentially receive my product, however you have collected my money. Not a good business practice.
Richard Steffes
GBTalked to person at Aims on what should… Talked to person at Aims on what should work. Ordered what he recommended. Received it quickly. Installed it and it works just as he said. Good information, quick shipping and it works. What more can you ask for.