USB to DB9 Fairly easy account set up once I was able to get through the Captcha pic not showing up for me to authenticate. Easy ordering process.

I would like an easier way to estimate… I would like an easier way to estimate shipping charges, so I know if is worthwhile to either check out, or add more items to my order to achieve free shipping. Also, two items I wanted have been discontinued. This is always disappointing. I needed both a male stereo to female mono, and male mono to female stereo adapter, but only the first item was available. I also was looking for a 1.5 foot 4-position 3.5mm cable, but the shortest you had was 3 feet.

PACKING SLIP REFERENCE It would be very helpful to be able to add reference info/instructions to the shipping info (Purchase Order or project references).

Sought, bought, 1 minute. Search website for cable, ordered it, confirmed order... all in less than 1 minute. You just can't beat that. As a-matter-of-fact, this little survey actually took longer.

Have to wait until morning to cancel… Have to wait until morning to cancel order that has not shipped in 4 days and because I decided a different product is better suited to my needs. With my luck, it will probably ship before I can cancel.