Sarah Metcalf-Fortner
GBTried EcoATM and it was terrible… Tried EcoATM and it was a terrible experience. We went to 4 different kiosks in our city and none of them were working properly. They were either out-of-order or didn't have the right cable to connect or cables were broken. Called customer service and they said they'd send a report. Had to go elsewhere to sell my device and I got a better price.
Lynn H
GBI have tried and tried to sell my… I have tried and tried to sell my tablets and phones. Your machine will not accept my alabama drivers license and there is nothing wrong with my license. It's valid in good condition. I don't know if it is because it has that new star on it but I can't sell my devices due to this issue
Robert Lewis
GBI liked that it was quick and easy..... I liked that it was quick and easy I just think I should have gotten at least half the price of the phone that is the only reason why I rated it 4 stars or it would have been a solid 5star rating
customer
GBDon't forget to reset your phone beforehand!!! Overall a good experience. I also locked in my price the day before and good thing I did bc they were offering me a much lower price a couple of days later. So don't forget to do that just in case. Also don't forget to reset your phone.
P. Yerkes
GBDon't choose cash! At the end of my transaction I chose the cash option. It only dispensed half the money. I asked a store employee for assistance and they said their store had no affiliation with Eco ATM and couldn't help. I called the number on the machine and asked to just Venmo me the remaining money owed. I was denied that and was told a paper check would be mailed. I have yet to receive the check and do not have my old phone. Very disappointed and feel like I was scammed in broad daylight. No help, no back up, no phone, no $.