Clint Zehr
GBYou had what I needed You had what I needed. The quote was prompt and I ordered within minutes of receiving it. The lady on the phone was very personable and professional. Also apprecite the verse from Proverbs on your sight. Blessings on you and ypur business.
Farhan Iqbal
CAI ordered and the item order#9593 I ordered and the item order#9593, and cancelled it the next day. I spoke with an associate to cancel the order. She said she will cancel it the same day and card will not be charged. I never received any cancellation but received another notification to review the product and that the item was shipped.. Since that day I have been calling and nobody answers the phone. I am going to report it to the business bureau if i do not hear back soon.
JP
GBGreat customer service! I called when my order had not shipped. A lady actually answered the phone right away! She told me the radios where delayed and to check back at a later date. Then not long after I spoke to her, I got an email from a “Billy” from the same company. He found a solution and I received my radios within a week! This was a great customer service experience in a world where customer service no longer exist. I’m extremely pleased.
Pete G
GBDiscontinued items Selected radios i wanted online that were in stock and paid for them. Then was informed that they were discontinued for a long time and would be replaced with radios I didn't want. After emails back and forth with the salesman over several days he found me the radios I wanted. Your website shouldn't sell merchandise that you discontinued.
David Latham
GBHorrible customer service. I recently purchased a Hytera ACS-01 cable from Two Way Radio Center. Unfortunately it did not work. Two Way's customer service was horrible. Not only did they not help me troubleshoot the problem, they tried to convince me that a cord with a microphone and PTT switch was receive only and not intended to transmit. I was forced to contact Hytera directly. Hytera's engineers confirmed I was using the cord correctly and that it was defective. Two Way refuses to authorize a return. Hytera had to put me in contact with a local distributor to resolve the problem.