Great company to buy from.. Fantastic support I had never heard of tech monk until a few weeks ago. However I am glad I did. I put an order in for christmas got the package very quick, sadly I did need to work with customer service as the 3rd party shipper decided to reenact the world cup with 2nd of my packages I ordered. This was upsetting but not the fault of TechMonk, in fact after dealing with support I felt a very renewed appreciation for them as the owner was super great to deal with and made everything right and beyond. I have never felt that welcomed and appreciated as a customer in a long time, I put in another with them as a gift from me to me.

Brandon of Mount Pleasant Brandon of Mount Pleasant, SC. He was so helpful in all ways. I purchased a refurbished MacBookPro laptop that ended up having many issues and he diagnosed all issues and worked to change out the one I purchased for one that did not have issues. He even helped me add my professional email to my new one on a separate day. Really helpful, professional and best of all, patient! I would recommend him to all of my friends as he was recommended to me. Thanks, Brandon.

ordered apple watch series 9 and have… ordered apple watch series 9 and have never received it. it was order on september 21 and nothing has come. even got a email from the supposely ceo of the company saying that a refund would be received soon. that his company never intended to treat me this way. DO NOT BUY ANYTHING FROM THIS COMPANY i LOST 500 DOLLARS. HOPEFULLY MY BANK WILL RETURN IT SOON.

The worst repair experience of my life The worst repair experience of my life. They have no idea what they are doing. A back of the iPhone repair that was supposed to take an hour, 6 hours later…still not fixed and the phone does not work. Do not bring repairs here…warranty company needs to know not to recommend them.

I placed my order well over 2 weeks ago… I placed my order well over 2 weeks ago and you guys still have yet to ship out my item. I got no response from the auto bot. But someone reached out to me with options because the item I purchased was damaged. I agreed to wait the 2 days for them to contact the vendor to ship, but I have yet to receive a response or an update and the item has yet to ship. My fed ex tracking number still says that only the label was created.