David Slagle
GBGreat customer service Great customer service. I had a couple issues with the shipment of the phone which they gave me a phone call and sorted out. They were responsive to my concerns and fixed my issues.
Kolthen
GBIncorrect product and charged me for it At this start of this year, I had ordered the motorola g7 plus from this company. It was among the first five options I saw (and cheap), so of course, I gravitated towards it. However, shipping would be a pain. I waited. Finally, I got the fricken thing, only when I first open it, I see "T-mobile" written on the back and it was beige colored. I ordered mine black, and I didn't remember ordering anything t-mobile about it. It was a t-mobile revvl. According to google, it was ABOUT as good as the phone I ordered, but it was not what I ordered. I called to have it sent back, and while they accepted my proposal, they did not give me a shipping label to cover costs. I had to ship it... out of pocket. I reluctantly did, realizing that it could very well be a scam. It took WEEKS to get a response, and I came to the conclusion that yeah... I was scammed. I called and called asking what was going on. Only good thing about it was they generally picked up my calls, so that was a little relieving. I finally got noticed that it was going to be reshipped, but it took about three weeks from when I sent it to get back. They FINALLY ship it again (taking their sweet time) and it takes a little less time getting here (a week and a half). I finally get the phone, and lo and behold, it was what I ordered. Finally. I turn it on, and try to get it working... but it's fighting my sim card. I look up how to activate it, and eventually call the providers for it. They provider for that phone told me this phone was locked (I ALWAYS ORDER UNLOCKED), and not only as it locked... it was locked to Puerto Rico. So I'd either have to deal with international providers or whatever, or move to Puerto Rico to use the phone. I had notice that a lot of things were in spanish, but I just figured that it was a setting I could alter later. I just wanted to make sure it worked first. I sent it back, and it could some weeks even after that. I paid $160 for this phone, and at least $20 in shipping return fees, only to get $90 back, and when I called to ask about that, they told me they took it out of the shipping costs to send me the phone. It was THEIR fault. Their mistakes and missent product, and they charged ME for it. Do not buy from these people TLDR, I was two phones that I didn't order and was charged $50 in return shipping fees. Screw these guys
Peter swanson
GBNever would've believed that I would… Never would've believed that I would come here to say positive stuff about an online phone store. Every place I have tried to get a phone I would usually get ripped off but with cellification that issue is no longer! I'm going to come here only to buy phones from them.
Adem Čaušević
GBVery Good transaction phone arrive on… Very Good transaction phone arrive on time and just as described very happy. customer service is very nice and polite they fully helped me with my purchase very happy with this transaction
J
GBBuyer Beware Buyer beware. This company goes by cellification and cell2get. Their address is impossible to find, and their contact number is rarely answered, so any problems take a PT job to track down. The new phone I ordered, arrived a month and a half later, after 2 tracking attempts - one which was from China. The phone was advertised as 'new', but arrived used,obviously refab in China. The buttons were worn, no instruction book included, and the battery died within 10mins after a full charge. Both company 'names' are rated "F" with the BBB. Wish I would have checked.