Francicsco Esquivel
GBi dont have the items i ordered… i dont have the items i ordered tracking nfo sais it was delivered but it was not delivered to me or the address listed. how do i locate my package
satisfied customer
GBI ordered a refurbished HP monitor… I ordered a refurbished HP monitor which arrived promptly. Unfortunately the monitor was damaged so I started an exchange request. I was contacted by phone within hours of my request and not only did 313 Tech help with the return but they were able to sell me a brand new model within my budget. They definitely take care of their customers and will do business with them again.
anaa alex
GBwowwwwww !!!!! wowwwwww !!!!! great service , great people, great quality I ordered aviation parts and I'm amazed by their service seriously. fast delivery as well!
RM
GBIncredible, next-level customer support Long story short, I had a nightmarish experience with HP where I sent in a fancy monitor that developed a defect as part of a warrantee claim but after talking with 20 different HP employees over two weeks, HP couldn’t figure out how to send me back a working unit. It was the most frustrating experience I’ve ever had with a manufacturer. I wrote 313 Technology and asked if they could help escalate, and within an hour got a call from a 313 Technology team member. They then used their connections with HP to escalate, including communicating back and forth with HP on my behalf, and a three-way call with HP and me. They kept me up to date via phone calls, emails, and texts. Within one week of getting involved, 313 Technology got HP to resolve the issue and send me back the proper unit. It was amazing to work with 313 Technology. The whole team was incredibly responsive, and an advocate for their customers. I STRONGLY recommend the team at 313 Technology for what is truly outstanding customer service and will be using them for my future tech needs.
Sam
GBI did not order anything from you that… I did not order anything from you that I know about and I hope I have not been charged anything and I have not received any from you yet and I hope i do not.