Normally I would give them a 5 but we… Normally I would give them a 5 but we had a different sales person and he didn't really try to help us or answer our questions. We had a question the day after our dryer was delivered and left a voice mail for him. He never called back. Next time we will just make sure we go back to the store on a day our regular sales person is there.

New Washer/Dryer We recently purchased a new LG washer and dryer from the Burlington, WA location for DeWaard & Bode. We really enjoyed the service at the store. The delivery went very smoothly. The two men that came were professional and neat. We have had a lot of difficulties with deliveries in the past, so it was a welcome relief to have a smooth delivery experience.

Frustrating installation Purchased a washer and dryer over the phone due to COVID shopping changes and previous positive purchase experiences with dewaard and bode. Salesperson was good, helpful - no special deals or pricing. Bought extended warranty. However installation was poor and left us in a dangerous position. Installers capped propane line since new dryer was electric. It was left loose and leaking into our house. The dryer was shoved back to position with a 3” hole in the vent. Washer was severely rocking not leveled. Both doors to the washer and dryer were damaged with deep scrapes. We fixed everything ourselves except the doors. Dewaard and bode replaced the washer door yesterday we are still waiting on the dryer door a month after install.

Bruce and Kyle were very knowledgeable… Bruce and Kyle were very knowledgeable and helpful in our house build. We really felt comfortable with their suggestions and any issues that came up (and there were a few) were dealt with quickly and easily. We made a great choice going with DeWaard & Bode

First time customers We went into DeWaard & Bode for the first time to purchase a chest freezer. We were helped right away, the freezer we wanted was on sale and in stock so we took it home that day! Because of the sale they were having, we were back that week to pick out a fridge. We paid for delivery and taking away our old fridge. They had delivery times that weekend and were prompt, quick, and clean. Delivery people wore masks and were helpful with unhooking our old fridge and making sure the water line was securely turned off (since we won't be using it for the new fridge.) Excellent experience all around and we will definitely go back for our next appliance purchase!