A great team The two Gentlemen, Jacob and Nate K. made the delivery of our new refrigerator a very stressless affair. They were a little early, but we were ready, and they proceeded to do prep work in their truck as we finalized the cleanout of our old refrigerator. Both Jacob and Nate have great people skills, which, has become a rare trait in the business world. They also worked well together maneuvering the old fridge and bringing in the replacement and setting it up. DeWaard and Bode are lucky to have such great young people on their payroll. A side note. Although this part of our order was done well, we were sent the wrong model as it did not have the inside water dispenser.

THIS WAS THE MOST PAINLESS THING I HAVE… THIS WAS THE MOST PAINLESS THING I HAVE BOUGHT OVER THE PHONE. EVERYTHING WENT PERFECT RIGHT DOWN TO THE DELIVERY AND PICK UP. I SEARCHED THE WEBSITE FOR THE MODEL I WANTED AND THEN CALLED TO ORDER AND PAYMENT WAS MADE, DELIVERY WAS SET UP AND DONE AND DONE.

DeWaard & Bode provided all of the… DeWaard & Bode provided all of the appliances for the new house we just built. The experience working with them was great. Bruce, our salesperson, helped fine tune the list, put the quote together quickly, and did quite a bit of follow up regarding availability and delivery dates. He went out of his way to expedite a delivery for some items that had been backordered. Thumbs up!

Normally I would give them a 5 but we… Normally I would give them a 5 but we had a different sales person and he didn't really try to help us or answer our questions. We had a question the day after our dryer was delivered and left a voice mail for him. He never called back. Next time we will just make sure we go back to the store on a day our regular sales person is there.

Frustrating installation Purchased a washer and dryer over the phone due to COVID shopping changes and previous positive purchase experiences with dewaard and bode. Salesperson was good, helpful - no special deals or pricing. Bought extended warranty. However installation was poor and left us in a dangerous position. Installers capped propane line since new dryer was electric. It was left loose and leaking into our house. The dryer was shoved back to position with a 3” hole in the vent. Washer was severely rocking not leveled. Both doors to the washer and dryer were damaged with deep scrapes. We fixed everything ourselves except the doors. Dewaard and bode replaced the washer door yesterday we are still waiting on the dryer door a month after install.