Live Chat Utilized their live chat support and Anika was wonderful to work with. She was kind a patient with me and took all my stress away by resolving all my issues in one interaction. Could not have asked for better customer service.

They withdrew money without my permission Last year, I bought a domain for $18.20 on May 13, 2023. This year, they withdrew $121.83 from my card without my permission. When I talked to customer service, they said that this was automatic renewal and we cannot refund this money. If it was a renewal, I don't understand why they withdrew $121.83 instead of $18.20 again. And they said they would not refund it. I will complain about this wherever necessary. They took my money without my permission. I want my money back.

DNS suuport Anushree helped very quickly and politely to solve my issues. She is technically sound and able to solve problems quickly.

I appreciated the walkthru helping me… I appreciated the walkthru helping me get logged in AND letting me know on my renewals...what they were for and do I actually need them for my business.

I tried to log in to renew my domain I tried to log in to renew my domain, but I hadn't logged in for a long time, so I couldn't remember my account and password well. I made too many attempts, which resulted in my account getting locked. However, the customer service representatives were kind and quick to assist, helping me resolve this issue smoothly. Furthermore, they provided me with satisfactory answers to my questions about domain renewal. I am very satisfied with the service.