Merchandise good but beware hidden charges The products I ordered arrived promptly and were as expected. But the courier company (FedEx) sent an invoice for extra charges that were not disclosed at the time of delivery. These charges were for their services in getting the order through customs. So non-US customers be aware that the advertised price and delivery costs may only be the beginning.

WORST CUSTOMER SERVICE...Wait...No Customer Service! My poor rating is due to lack of communication and responsiveness. This transaction occurred back on October 2, 2013 and still as of February 19th, no response and no replacement of the item. I emailed numerous times and not even a reply back. I understand if I purchased a used item but being sold as new then receiving the item with a smudge, dirty, used item, not acceptable. I was a loyal customer until this last transaction. Certainly not going to recommend to others. I guess I bought myself a used item. Unreal... Can't believe a company would run a business like this. RIDICULOUS!

Good deal, but SLOW shipping I received a free screen Protector for my Thunderbolt as a promotion from HTCPedia Shop. The screen protector is nice, covers larger area of my screen than the ones I got from Verizon. The shipping was pretty slow though. I think I waited about 3 or 4 weeks for the item arrive.

Good prices on what I wanted, delivered on time, in top shape Accessories for my new HTC HD7 Windows Phone were a little hard to find, but HTCPedia had what I wanted, at very reasonable prices, and shipped them in a careful and timely way. Keep stocking stuff for us new HD7 users, and I'll be back!

just what i was looking for in search of a case (for my incredible) similiar to what i had with my blackberry htcpedia had it! it has that delicious leather smell and inside is like a soft suede material. a little bulky and the stitching is a little off, but not really noticable. i'm very happy with the case...now trying to figure out how well i like the screen protector