Deborah
GBWhat the hell people are talking about… What the hell people are talking about they're scammers. Ordered my vape pen for relaxing and anxiety My first time. They do work. So, stop being mad at what's out of the company control. Leaks ect. And, they do follow up. You order, they deliver. It's not the website you order from, it's the distributor. They need to check the contents. Just like when you order from Amazon. When things don't work ect. Guess they're scammers to, huh!!
N L
GBI paid to have expedited shipping to… I paid to have expedited shipping to receive products for my dog since we were leaving for a long trip. The product was not delivered ( which was FedEx issue) but I have now been trying for weeks to get a refund since I never received product . They keep telling me that they will refund the shipping . They refuse to refund me for product I never received . I can’t comment on the product , but I wouldn’t t buy from them based on their customer service. I’m sure there are plenty of other companies to choose from.
Paul “Sindail” D.
GBThe shipping department is a joke The shipping department is a joke. I have placed several orders over the last several months and 90% of them have had some sort of issue where I have had to call in only to get excuses, the occasional shipping refund, etc. It's the holidays now so they get to use that as their new excuse. I called on 10/1 because the credit code I was given didn't work. I had to place my order through the rep who assured me since it was still several hours before their cutoff time my order would go out that day. It's now Monday the 4th and it JUST went out. I will not be purchasing through them again. I've had enough!
Denis H.
FI5 star customer service and great communication! But beware ordering to Finland , you can lose your money Ordered with inernational shipping from US to Finland. Package was seized by Finnish border customs. I have waited for a week and there were no update from customs. Wrote about this to cbdfx and sent them proof (screenshots from communication with FEDEX) that package was seized... Cbdfx sent out new package for free "as a one-time courtesy" like they said. 5 star customer service and great communication! Second package was also seized by customs and I lost my money 100+€
Kyle Noble
GBReally useless Really useless. Normally 10mg of these would be enough but after 30mg, I'm still wondering if it even works. After reading the reviews, seems like a common thing and returning isn't an option really. Lesson learned. I wish I would have seen these reviews before purchasing.