I like the safe but... I like the safe, which I bought about a year ago. However, it recently ran out of batteries and I have misplaced the backup key. I tried contacting support to get a replacement key, but there is no answer on the support phone line (1-800-485-8904) and no response from email support (Support{at}SmartSafe.com). Does anyone have any suggestions? Update - I did see the response below last night, and I did also receive an email response this morning with an offer to send a replacement key for a fee. However, before any of that, I decided to brake into my own safe since I hadn't received any response to my prior communications. Unfortunately, there is some damage to the device, but I think I can still use it.

Quick and easy checkout Quick and easy checkout. Immediate email order status and update on shipping after the weekend that I ordered.

I love this safe I love this safe, I keep all my valuables in it. I have a small box and mounted it to the wall and slid my safe into it and secured it with the wings. Great and easy to use..

Super customer service Super customer service. Walked me right through on my issue and resolved it quickly.

Terrible service Never received product seems like a scam unable to trace or track no help from company I never said they were stolen I said they never arrives I was at home waiting and when you claimed it was delivered one was here I was here and I have a front camera which shows no one came to my home