teresa o'neal
GBI cannot access shipment tracking … I cannot access shipment tracking without setting up an account, which I do not care to do. It is very frustrating that I don't have my order yet, which I ordered over a week ago, and don't know if it's even shipped yet!!!
tcb
GBAvailable means of contact do not work Available means of contact do not work. Multiple voice mails and no reply, multiple emails and no reply. Sat on an order with a status of "Manual Verification Required" for 2 business days. Attempts to contact and resolve failed.
Larry Klein
GBYour online information need. Poor and Disceptive Advertizing Your online information needs improvement as I was suppose to receive a 10% discount on my first order using the code First and discount was not offered at checkout. Tried to receive the discount through corporate after sales with no positive results, They indicate I could use the code FIRST on my subsequent orders. I said sure ok, wink wink, that would be my second order with them not the first order as the coupon discount code represent. Not Happy
Tim Flood
GBI placed a small order like always with… I placed a small order like always with new suppliers and glad that I did. The money was taken off my card and I recieved an email saying thank you for your order. Within a minute I recieved another email saying order status has changed and my order was declined or unauthorized. Well if thats the case then wheres my money cause you sure didnt put it back on my card. Not a good first impression at all!
Julie Olson
GBWorst customer service ever!!! Worst customer service ever!!!! Will not recommend it to anyone and will write a horrible review on Yelp. No one has answered my recent email. I’m disgusted. I was a Regional Sales Director for a major company and this is not what sales/customer service exemplifies. An absolutely horrible experience. I’m sure no one wat your company will respond to me, which speaks volumes.