Great Customer Service! Great Customer Service! Fast Shipping!

Replaced easily My previous battery was going to be weak for a year so I bought a new battery here. The package includes screwdriver tools. Replacing is easy.

Battery stopped responding Battery stopped responding, no help, no return, no warranty. Ive tried multiple times to request assistance and you have my order number. But no response to email or request for refund, or live chat. I'll gladly remove negative review, when i see a refund. Red light battery suddenly stopped responding to charge. Original battery still functional.

Replacement Battery So far, a very great experience with this website considering my doubts at first. I was having difficulty finding my battery model and so I had to unscrew the backing of the MSI laptop in order to get it. After a quick google search, this website popped up and honestly had better pricing than other websites (half price quite literally). I ordered the night of July 13th and received it a week later, which is not bad at all. The website also included a tracking number with my order (very helpful indeed and assured me that I can further trust this website a bit more). The replacement battery arrived in a rectangular slim box wrapped neatly in bubble wrap and inside a bag along with a mini screwdriver and a star head screwdriver. I installed it a few days after its arrival, let it charge overnight and when I unplugged the laptop to use (since I had a battery that would no longer hold a charge) I won't lie when i say that I was scared that the laptop would suddenly die on me yet again, but nothing happened, and it has held its charge for hours still. Thank you MSI Battery Store!

Dead On Arrival Extended shipping, battery arrived dead on arrival and no real customer service options beyond an email