Package went from my state (sc) said… Package went from my state (sc) said out for delivery than made its way back to (ma)

Stay away from this company Stay away from this company. They had one of their unsatisfied customer that was shipped the wrong battery to send that battery to me (a new customer) which was the wrong battery for me as well, it was not the one I purchased! Their website said “30 days no questions asked returns”….that is absolutely NOT TRUE. They ask many, many questions and pic requests. I have requested a refund multiple times, but they are not doing it, this is a scam in my opinion, I ask them to pick up their product and give me my money back, but they refuse to do it……..There is no phone number to call to, no address just emails. Ok you have been warn, proceed at your own risk!

The battery worked fine for a few… The battery worked fine for a few months. Then it would not hold a charge for more than 2 or 3 hours with light use. By 6 months I could not be unplugged for even an hour without the laptop turning off due to no power. There's a reason why their batteries are less expensive.

Confusion and delay over wrong model So far this has been a negative experience for me. I ordered a battery, they shipped the wrong model. I let them know, they insisted I had ordered the wrong model based on my laptop. I sent them photos of the battery in my laptop, which exactly matches the model I ordered. They are still confused about which model I should have. I'm not.

Not a scam but dishonest business I ordered a battery for my Lenovo laptop. The battery arrived in a well secured package however I had to initiate a return since I managed to repair my old battery. I initiated a return. The customer representative named Sharpay was extremely unprofessional and kept delaying the return of the battery by saying things like: "Our warehouse is moving so we can't accept a return until X number of days" The website says "30 day money back guarantee no questions asked". However they asked multiple questions (please note that I hadn't even opened up my package yet, it was a sealed battery) After about 1 month of waiting, Sharpay (the customer representative) sent me a return address. I had to ship it back at my own expense. Secondly, the return I received was 40 bucks despite paying $50 for the battery plus $8 for the shipping. Overall, I think this company is not a scam but they are definitely manipulative and are dishonest about their return policy. I didn't try their battery and returned it as new therefore I can't comment on the quality of their product.