Elise Cannon
AUAmazing service!!! My case is wonderful, but even better, when there was an issue with my package (the case was cracked), not only was the problem fixed, but it was fixed within 4 hours of my emailing to say what had happened. I had been sent new shipping details for the replacement and everything. Special shout out to Batty for being so helpful and prompt for organising a replacement. Definitely recommend if you want a cool led case (as I bought for myself)- you can rest assured their service is fantastic.
Devin Demuth
GBGreat response from customer Service I received the case yesterday. Beautiful case. I popped it on my phone and the case cracked. Order number 130520 Bazaardodo insured me this is usually not the result. And the replacement should not be defective. Other than receiving a defective product it is a beautiful case, just wish I could have used it. Awesome service though, they are sending me a replacement. Took about 1 day to get a response.
Janice
CAThis website is a complete scam!! This website is a complete scam!!! They advertise nice looking photos and videos of the product, but the product itself looks completely different than on their site. Not to mention the fact that I contacted customer service, who took an entire WEEK to respond. Once they did, they offered me a refund if I paid for return shipping back to China. Fine. But after I took an extra day to inquire about the quality of the case, giving them the benefit of the doubt and asking if the case they sent me was perhaps an accident (trust me, it looked really bad) - their customer service agent told me they can no longer give me a refund because the case was shipped too long ago. Let me repeat, they took a WEEK to respond! Do not order from this website.
Pedro Ferreira
PTProblem with one of the items purchased, customer support was amazing! I recently ordered both a Glow case for my Samsung S9+ and a screen protector. While I was super happy with the Case, the protector was faulty and wouldn't stick to the phone. Customer support was amazing, they answered fast (within 2 days at most for any e-mail) and the matter got resolved within a week, with them offering me either a replacement or refund. I chose refund, and it the money was transferred to me within the hour. Will be buying from them again!
Erick Salinas
GBBought an LED phone case Bought an LED phone case, led light stop working after a WEEK! contacted customer support which is just horrible, probably wrote a book being back and forth with them, finally gave up is a good concept with a real cheap design