I could not believe how much safer I… I could not believe how much safer I feel having Yellow Jacket and the training of how to use it properly. Our daughters are 16 and 23 and they are both getting one this week. Also I was really impressed with the customer service after the sale. I had some questions and was wonderfully surprised at the level of attentiveness by your employee. She was knowledgeable beyond expectations and patient as well. Keep up the good work and I will be telling everyone I know what a great product and company Yellow Jacket is. Jessica D.

My case broke within days My case broke within days, I contacted the email on their website and they told me they’d be sending out a replacement, Thom told me to email him when it arrived. It never did, so I asked if it had tracking. No response. It’s been months (since April), and I’ve emailed them several times asking for updates with no response. 😭 I’m still hoping they’ll reach out.

It was awesome I wife was getting in… It was awesome I wife was getting in her when a dog came running up to are son and she seen it grabbed her phone and hit the Yellowjacket button and it stopped dead in he tracks and was like what the hell was that. Got three Yellowjacket devices for or phones

Everything was good until the power… Everything was good until the power bank stopped charging I don’t know if it’s the cord. That came with it is there anyway I could have y’all take a look at it.... I should clarify in the model for the iPhone 6 the charging port stopped working it hasn’t even been a month I still have the receipt in my emails if when it arrived I’m okay with the phone case being bulky due to the stun gun attachment please fix this situation

Purchase / Communication with the support team. I've been a Yellow Jacket costumer for 2 years now , I've got no complaints about the case its both powerful and reliable. Although i had to contract the support team twice , the first time the case wouldn't dry fire Hannah was very understanding and arranged a replacement for me for free. The second time the case wouldn't charge and the representative i got though this time Thom was again very kind and professional in resolving my issue. I've seen many people complain on the reviews about retrieving newsletter , requests to review ect. Im pretty sure that if you don't want to retrieve newsletter you can always unsubscribe or not register in the first place. Conclusion. Im both very happy with the case and with the company itself.