Companies with absolutely no customer… Companies with absolutely no customer service such as Reedssports.com, Reeds Family Outdoor Outfitters. have no business being in business. When you order something that is in stock, for a trip a month out, and you are charged for it, yet three weeks later you make contact because you haven't received your supplies yet. They tell you there is an inconsistentcy in your mailing address so they are holding the order. Even though it is being shipped to a shipping address, and they already charged your card. Yet they never opted to pick the phone up to clarify what they needed. Never the less when you contact them they tell you it will be shipped out that day. Luckley I ordered some supplies from a few reputable companies like Midway, and Federal that both filed the orders as promised. If I would have relied on Reedssports.com. Reeds Family Outdoor Outfitters. I would have a very expensive trip and no supplies to get through it. It wasn't until the day I was leaving that I again contact them, and then was told that they no longer have the item in stock, and was going to refund the money. Avoid purchasing anything from Reedssports.com, Reeds Family Outdoor Outfitters. unless you really don't care if you get the product.

I love shopping at Reeds for all my… I love shopping at Reeds for all my outdoor needs. The atmosphere in the building is super cool. The staff is also very knowledgable and helpful. They always have good stock on products and they have brands that not all retailers have, which makes it nice for having options. They also always have a large section of firearms and their ammo is in stock is a lot better than most retailers. The Walker location is also located right next to Leech lake, so it's an easy pitstop before I head to the lake. They also have a great website that is easy to use. I've had nothing but great experiences shopping online or in store at Reeds.

Great stuff always have been great to do get my stuff from.

First time ordering, less than impressed This is my first time ordering from Reeds and so far it’s been less than expected. I placed an online order Saturday night, I really needed the 2 items I ordered by Wednesday so I sent an email stating such and that I would gladly pay the extra for overnight shipping but there was no option at checkout for this, just Fed Ex ground. On Sunday morning I received an email from a helpful person named BP, they stated that they would put ship fast on the order but that I should call Monday to get an overnight quote. Perfect, I called Monday, the lady who answered said she’d check on a quote and call me back but told me Fed Ex overnight is not guaranteed. I figured I’ll pay the quote and if it gets shipped today Monday it should be here by Wednesday. Monday came and went with no call back, Late Tuesday at 3:14 PM I received an email with a quote, no phone call ? I read this email at 7:45 PM, tomorrow is Wednesday ? Why on earth would you wait until late Tuesday to email me a quote when I ordered it SATURDAY and promptly called Monday !! I’ve worked for the Post Office for 30 years, overnight is guaranteed or your money back, I understand you use Fed Ex but then why wait so long to try to help your customers???

The worst cutomer-service experience I have ever had. It took me multiple calls, faxes, and e-mails to buy a Browning Citori at the advertised price. The price was a good one, but I will ignore any good deals I see advertised in the future. At Reeds, you pay in other ways. I walked away from a Browning promotion for a free $150 in ammo because of my frustration with Reed's staff. I do not think they are malicious, but it is not a professional gun shop, and it is a very poorly-performing online retailer.