Good Customer Service, Shipping Dept. should double check orders I initially received incorrect item, but once I contacted Customer Service, the correct item was sent promptly. Upon receipt of correct item, it was very easy to setup and use the Gateway. There was something I found strange though, there was no paperwork, item packaging or anything in the shipping envelope except the Gateway itself. Luckily it was very easy to search the internet and find what I needed to get the Gateway up and running. So the no paperwork, box issue is the only reason for the 4 star review. The Gateway has worked flawlessly ever since I hooked it up. 2 thumbs up and high five!

Recommend I highly recommend the Bosma aegis and doorbell. Though I have not gotten the doorbell connected yet will be having an electrician come in to do that for me soon. My only wish would be Bosma get on the HomeKit list of Apple. One of my favorite features is the auto unlock feature on the aegis lock.

door unlocks and locks the lock on the front door unlocks and locks by itself. In the living room watching tv and the front door unlocks. the auto lock was disabled since installation. this happens a few times in a week. just yesterday, lock won't connect to open, had to manually open the lock. connection on the app says error on it. i'll have to reset this lock, now.

do not buy from Bosma Regarding their Aegis product: In the two years I had it, it failed 3 times. The final time it failed it was out of warranty, but thankfully my credit card's extended warranty coverage reimbursed me for the cost. The keypad/fingerprint reader did not work more than 50% of the time. Furthermore, if you need tech support, it is nearly impossible to reach someone live, and there is not even a voice mail box.

Both the bell/camera and door lock work flawlessly Both the bell/camera and door lock paired easily and work flawlessly for a month now. Super easy cell phone lock/unlock function and also 2 way speak with a person outside the door. Excellent quality picture. We are very happy with those units. We would recommend it 100%.