Products have not met expectations. My door locks have not met expectations. Neither have the cameras. The only help I can get is messages that have not been very helpful.

Although Although, it no longer works as intended; the Bosma is still used to lock our front door, manually. I like the concept of the unit, indeed, that’s why I haven’t removed it. My 3 teens couldn’t understand the purpose of having such a door lock and it became an oddity and possibly a toy for them to play with. My only true dislike is the the Bosma doesn’t play well with rechargeable batteries. This unit can go through batteries like it’s a job so using recharging batteries would be nice.

Good Customer Service, Shipping Dept. should double check orders I initially received incorrect item, but once I contacted Customer Service, the correct item was sent promptly. Upon receipt of correct item, it was very easy to setup and use the Gateway. There was something I found strange though, there was no paperwork, item packaging or anything in the shipping envelope except the Gateway itself. Luckily it was very easy to search the internet and find what I needed to get the Gateway up and running. So the no paperwork, box issue is the only reason for the 4 star review. The Gateway has worked flawlessly ever since I hooked it up. 2 thumbs up and high five!

Love this camera Love this camera. Every bit as good as other brands, and includes more features. And the best part is being able to review recorded video (for several hours) without having to pay a monthly fee.

do not buy from Bosma Regarding their Aegis product: In the two years I had it, it failed 3 times. The final time it failed it was out of warranty, but thankfully my credit card's extended warranty coverage reimbursed me for the cost. The keypad/fingerprint reader did not work more than 50% of the time. Furthermore, if you need tech support, it is nearly impossible to reach someone live, and there is not even a voice mail box.