The sales manger LIED TO US To make a long story to the point. DO NOT GIVE THEM YOU HARD EARNED MONEY. Buy from them IF you want to be disrespected and miss used. and LIED to. Ann Garner

DONOT buy from them!! I went to buy a 42' LG tv i was told it would be covered if anything was wroung with it. 1 mounth later the tv had red pixles . i have been with the back and forth for 5 mounths now and they still havent been able to fix the tv. PLEASE DONT BUY LG PRODUCES!!!!!! They are all liers!!

bait and switch as well as no one knows anything bought a dishwasher after waiting around for 2 hours in the store for salesman to finish with other customers. salesman said none in store but would get from another store by the next day. called the next day and was told they did not sell that model anymore and they would substitute one and it would be there 3 days later. called store before I arrived and after some time on hold was told my dishwasher was there. arrived at store and know one knew what was going on. manager at first could not find anything and said i would have to waiit another week for the article. was asking for money back when they (after another long wait) "mysteriously" found my dishwasher and brought it out to me. would not reccomend their customer service to anyone.

Horrible delivery and products weren't new Terrible delivery. The guy lied he ever came, then he was rude and cursing. He pulled the items out, which were not in boxes and looked used. Started threatening me, because I was calling the store. I felt scared and my new neighbors came out and called the police. The guy left the stuff, jumped in the truck and drove away. Not one apology I got from HHGreg.

Buyer Beware I want to start off by saying that the management at this store is horrible. I say this after having a few unpleasant visits to the store and the encounter with them both on the phone and in-person. My horror story started March 16th 2016 when I visited the store to purchase a refrigerator. After shopping around , I found you all to be the best value for the money. So I thought.! I purchased an LG french door side by side refrigerator. I also purchased a 3 year protection plan to be safe. Well, after delivery, we noticed that the icemaker never worked so I called the store and they immediately directed me to the manufacture. I called LG which immediately sent a service person to address my needs. Infact they sent him 8 times for the same problem and it never got fixed. LG ended up buying the refrigerator back and sent a credit to the same HHGregg store. I go in to pick out another refrigerator and to cancel the remaining warranty on the old refrigerator. I finally get a new refrigerator(Samsung) picked out but no one at the store had any knowledge of how to get me a refund on the cancellation of the warranty. After me doing my research again, I ended up getting in touch with the right department at your corporate office to get the warranty canceled and a refund processing. Well the new refrigerator was delivered and missing the bottom legs, So I called the store and asked for the manager and I informed him of the missing legs and he tells me to order them from Samsung and he would get me reimbursed, So I asked exactly how would you reimburse me? He said with a store credit. I informed him that I had no need for a store credit and that I wanted someone to come fix the missing part. He said that they couldn't and insisted that I should call the manufacture. I told him that this was unacceptable and I asked for the corporate office number and he replied, It's on the website and then slammed the phone down on me. Well I started checking the reviews for this store and I see that they are horrible. I see why.. I manage a car dealership and if I had anyone in my employ to treat any of my customers the way that this manager has treated me, I would fire them immediately. Reviews usually tell the story and with that being said, I am off to put appropriate and honest reviews on this store and your company. Buyers Beware of HHGregg.