Hubble Connected

8720 Castle Creek Parkway E Drive Suite 131, 46250, Indianapolis, United States
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3.05
Based on 20 Reviews

5

35.00%

4

15.00%

3

10.00%

2

0.00%

1

40.00%
About Hubble Connected

Whether the first smile, first laugh, first step, or the first day of school, Hubble Connected is always here to make sure you never miss a beat. Providing comfort, care, education and entertainment to your new family, and allowing you to enjoy the beautiful journey of parenthood. With Hubble Connected and your smart camera, you can stay close to what matters most.

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Kelly
GB

Its convenient and easy. Its convenient. Like having a personal camera at home when you leave the house. I can pull the app up and watch what's going on the entire time. Haven't had any issues with it yet.

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Consumer
CA

No customer service. Beware One of the cameras on the twin cloud we bought for our grandson stopped working. Customer service said the cameras were on back order and would ship soon. Never heard from them again. Weeks later they never respond. Warranty is almost up. Worst customer service out there. Do not buy. The monitor was very expensive. Beware. 0 out of 5. Also they only seem to have responded to positive reviews on this site?

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Sara Procopio
GB

I tried to contact Hubble support team… I tried to contact Hubble support team several times about Hubble constantly disconnecting. We still have not received a response back and it's been months. We've have had internet checked out and there is no issue with our internet. The white noise sound machine is always disconnecting as well.

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angela J - W
GB

Best monitor and service I've experienced in my 10 years as a mother! 3 years ago when we moved our old cheep video monitor broke. My hearing is not that great so I need to have the ability to see my boys. I ended up purchasing the Hubble Nursery Pal ⁴⁴gʻ Touch Screen Viewer, the price was amazing added with the fact that you can get notified on your phone to sound and movement ( you decide how loud of sound and how much moment) was the biggest selling point for me. The baby was 1.5 my oldest was 6 we had just moved in to a house they are at the opposite end of it. With my hearing being crap. Those notifications were a dream come true. Now we are 3 years later and the "baby" monitor has become a life saver for us. My oldest who just turned 10 is a sleep walker and my youngest is 4.5 years old 63 lbs nonverbal autistic and elope ( bolts, runs takes off ) any chance he can out an open door. Although the camera is still in their room it is aimed at their door. Motion sensitivity is set for high and baby zone is set from foot of their beds to their bedroom door. Sound sensitivity is turned to low ( oldest also talks in his sleep he's fun 😁) I love that even if the monitor is in front of me I don't have to stare at it. I get the notification if there is movement where there shouldn't be. In the 3+ years I've owned the hubble and the only thing I would consider taking 1/4 of a star for, daylight saving, I have never been able to figure how to get the time adjusted. It's an hour ahead on the monitor, not bad until you forget. Then you freak out panicking you are an hour behind getting kids to for school. Every morning this happens I need to figure out how to set it with daylight saving time. They talked me through it last year I just feel dumb having to call twice a year to find have them walk me through how set the time. That is my only complaint. I love this camera and option that as soon as I save up the bit of spare money I have at the end of each month I plan on buying a second camera to have for the living room/front door. A few more months and 🤞 I'll have enough saved for it 🙌

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Krystal
GB

Service has gone downhill over the years We've used this service since our girl was a baby. Over the past couple of years, we've noticed the service go downhill as well as the options to download additional lullabies. When we first purchased the cameras, we had the option of downloading a plethora of additional stories and songs. Then, when we upgraded our cameras, we no longer were able to download additional songs or stories without paying for a subscription. The feed is clear, but the options we used to have, just by purchasing these expensive cameras, should be restored. There are many other cheaper options with more functions than this that you can have without paying for a subscription.

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