STEPHANIE I had a situation, I returned items to Amazon, and received a Kohl's store coupon. I went to the Kohl's counter to purchase items and the coupon was misplaced and not deducted from my balance owed. I called the Richmond Tx store. Spoke with Stephanie and she immediately resolved it. I wish there were more sales associates like Stephanie. She is awesome and went the extra mile.

Kohl's refuse to cancel an order and refund money I placed an order for 4 items on 3/22/24. I received 2 of those items. I have contacted Kohl's via chat regarding the other two items, several times regarding the other two items and was told they would be shipped. As of today, 4/3/24, I have not received these items, I have not had any correspondence from Kohl's and Kohl's have blocked me from signing into my account. The original tracking number on this order does not work.

I’m so sick of kohls I’m so sick of kohls. Every single order is an issue. Either things come damaged or don’t come at all. Today I’m experiencing a new issue with them! I was finally able to use a coupon today after paying off my card. The coupon says it expires this day 4/22/24. They told me I’m not allowed to use it and expired yesterday. Which means that date on the coupon should say 4/21/24.

Kohl’s is apparently promoting sex work Kohl’s employees in the Caribbean giving out sex numbers to try to get credit card mistakes addressed. Also asking for sensitive information. Nice job corporate. You really outdone yourself in the fraud department.

"Kohl's Amazon return or Scam! "Kohl's Amazon return? More like Kohl's Amazon scam! Their so-called 20% discount vouchers are a joke. Doesn't matter if it's on their website or Amazon, they never work! And don't even get me started on their 'low-quality' items that magically qualify. It's pure bait and catch. What a colossal waste of time. It's insulting to think they believe we're dumb enough to fall for this garbage."