Fast shipping, terrible customer service I received a phone with a known and well documented factory defect (UleFone Be Touch 2 pressure points on the screen). When I raised this with Minideal.net within 7 days of receipt, they asked me to send photos That I did, then the line went dead. No responses. PayPal dispute, again nothing, until they responded to the PayPal escalation. I now have to wait a month to see if PayPal can arrange a refund. I requested a replacement for another phone model, not even a refund. They are not communicating AT ALL. A shame, as I had ordered 2 other phones previously and was happy. Happy that is, until I needed to use their aftersales customer service. Stay away. Too risky if you need customer support.

Two mobiles in 2 years both stopped working after one year One after one year, other after just few months, tried to complain about another one, no success... Hope they will imrove their service after customers' chance to review them which wasn't case before.

recommend minideal.net "i had bought more than 5 phones from this shop for my family, i have a nice experience with them. bad luck, the last purchase was coming with a defective phone, the online service promised me send me a replace as soon as get tracking number from me, i got the replace now, i like this way, i will come again....thank you minideal"

Relatively good I bought Lenovo A916 eight months ago.(This is my second phone from this site.) Plus: Fast delivery Reasonable prices It was very well packed. Cons: I asked them to root the phone and delete all Chinese apps. They said they would. And they didn't. I asked them how to root it myself, so i can delete unnecessary apps,(a lot of them), and I am still waiting for answer. Unnecessary apps takes almost the whole RAM and practically I can't install almost anything. In the end, I regret buying it.

They don't know what they are selling Bought Lenovo S660 phone expecting that it supports 900MHz 3G as was stated on Minideal.net. I got the phone but it is version meant to be sold in China and it does not have other 3G than 2100MHz meaning that it is nearly useless in terms of websurfing unless I'm near town. If it would support 3G 900MHz there would not be this problem since that frequency covers almost all areas in my country. They do not take responsibility of their mistake. They do not know what they are selling.