Izzienuts123
GBTerrible Experience!!! If I could put 0 stars I would. I put something in my "cart" on Easy Livings Website, then saw that the website had loaded the wrong product into the cart so I never purchased the item. A week later I saw that my card was charged even though I never submitted my order. I couldn't reach customer service by phone. No one responded to my emails. Shipping took longer than usual. Now I am stuck with a supplement I never needed and never actually ordered. This website is flawed and I had no customer service to help me and my card magically got charged. I will NEVER USE THIS COMPANY AGAIN!!!
Anne-Marie
GBTerrible Customer Service!! I can't help but think the other reviews were written by company employees! I placed my order on 8/11. The website states it only takes 48-72 hrs to process an order. I selected the 5-8 business day delivery. Today is the 23rd and I still haven't received my order yet- that's 10 business days!!! I have called the company on three different days this week to discuss, always to get their voicemail, and have left three messages, and NO ONE has returned any of my calls! I even tried to email them yesterday, and still no response!! I will NEVER purchase anything from this company again! Please BEWARE- they may have great prices, but you will not be able to speak with anyone should you have an issue with your order!!
Barry Cottiss
GBI do not write reviews but have to… I do not write reviews but have to share experience about this company. 1st of the month I ordered online a mobility scooter with a 4-8 day delivery tag. Only communication was receipt by email. On the 8th I rang to be told it would be the following week 11-15th. On 15th I rang told it would be Monday 18. I rang 18,19 & 20th to be to next day. Interestingly it wasn’t picked up by ups on 18th on standard delivery. On 21st I rang giving a deadline of lunchtime before taking to the press. Within half hour I received a call stating it would be dispatched from manufacturers on overnight to arrive next day Friday. Didn’t arrive. Rang Saturday 23rd stating it was over 3 weeks so for them to cancel the order and refund my credit card. On Monday 25th scooter arrived. I called and as order had been cancelled on the Saturday requested collection. I was told it would be collected Wednesday 27th. It’s now Thursday 28th and still no collection. I rang only to be told my son had rung and questioned why I should be charged for collection. No member of the family knew about the situation so call was never made. Once I started stating that I was told I was being aggressive and had phone put down on me. I’m at a loss as to how a company can survive if this is a snapshot of their customer service
Roy Castro
GBNever again will I order any products… Never again will I order any products from this company nor do I recommend them! Waited for the product for over a month only to be told the supplier was out of the product. And this was only because I contacted them or I probably would never had heard from them. Well, now after canceling the order and requested a refund, STILL waiting! Beginning to think they ripped me off $145
Bazza
GBBeware say no more you have been… Beware say no more you have been WARNED. 😫😫😫