Brilliant customer service Brilliant customer service I received a Echo dot3 portable charging unit D3 for Christmas and I had a slight problem, contacted a lovely lady at Ggmm called Sylvie who contacted me the same day as I made the query. Sorted it with a replacement unit within 2 days and they didn’t even expect me to send the old unit back which is just brilliant customer service. Nice way to start the new year . Can’t thank them enough for the ease of working with a very professional company 👍😄

D3+ Battery Base… Echo dot d3+ Took a week to dispatch and got to me in 3 weeks. Works and happy customer. Legit brand. You can buy on Amazon also but I couldn’t at the time. Customer service on website didn’t reply at all but doesn’t matter now I have the product.

I bought a GGMM E5-200 Bluetooth … I bought a GGMM E5-200 Bluetooth speaker. Unfortunately I lost the charger. The wonderful guys at GGMM sent to me a free charger. That’s what I call customer service!

2 instances of inept support Twice offered a promo, with no instructions on how to claim promo, back and forth messages with one word answers from support. Just poor in customer Svc, response and a waste of time. Ultimately, support never followed up and didn’t offer any explanation.

Wow,really nice GGMM M3 speaker I can not believe it, I found it, that's the wireless speaker I long for. It suits for my study room very well, and sounds very amazing. I will ask my friends in to buy it too.