Complete waste of time Items ordered, never shipped, provides a tracking number that USPS cannot find, claims the product is drop shipped from the manufacturer, then is back ordered, stalls with Sears, claiming to process refund, never does. Don't waste your time or money.

Bait and Switch Bait and Switch and not even a similar item. Ordered a table and got 3 bottles of sugar free syrup from Vitacost (who I called and they said order was from a 3rd party vendor so no info given -even though my name was on receipt- they actually said it wasn't their responsibility if credit card fraud). Google Shopping Guarantee is a HUGE joke.Get a lot of run around from this Ergode and Google. Wish these reviews were easier to find for Google Shopping Companies NEVER use google shopping or Ergode again!

Horrible customer service I was charged more than what an invoice for my product stated. I emailed customer service countless times and never received a response. Even did a review that never got posted, but I called them out for the issues too. I will never see my money, obviously. Better off not going through this company for anything!

Ordered a book that was listed in new… Ordered a book that was listed in new condition. It didn't arrive by the expected date, so I contacted Ergode Books only to learn that the book allegedly was damaged by the post office and was returned to them in undeliverable condition. They offered to give me a 20 percent discount and send me a replacement that wasn't a new book. After several weeks of going round and round with them, I finally got my money back. Horrible experience. My bet is they never had the book I ordered to begin with and were stalling for more time.

Bought a second hand book listed as… Bought a second hand book listed as 'used-good'. The book turned out to be a student's copy which had blue pen writing and underlining on every page. That's EVERY page. Contacted ergode and after 5 emails and 4 photographs they offered me £1 by way of compensation. You decide.