Company sent accessories kit but not… Company sent accessories kit but not the 50 elite camera I paid for and they will not answer replies by email,phone,text, etc. I noticed now that others have been taken advantage of also with this tactic of sending one of two items and then saying order has been delivered....jor

Deceitful Customer Service I have bought two of their action. Cameras, both are fine apart from the waterproof case for the V50 pro losing one of its buttons. But the customer service is woefully bad. When I bought the cameras the paperwork told me that if I gave a good review and supplied proof that I had they would send me a ‘gift’ I could choose between an accessory pack or an Amazon gift card, well nothing came, so I contacted them many times about this, they even told me it had been sent and was on its way to me, this was untrue and I have now given upon this, it is a shame as the cameras are quite good but they have let themselves down by being deceitful.

LIES and DECEPTION from Akaso Ordered the new Brave 7 as a loyal customer in the pre orders. Paid for 5-7 days delivery guaranteed. 38 days later and over 30 emails later, one thread is 23pages, still no camera and not 1 bit of assistance from a manager or any person who actually cared about the customer. There are many customers in the same way with their orders, have email proof from other buyers getting exact same treatment. Akaso is full of lies and deception.

AKASO V50 Elite… Have had this camera AKASO V50 Elite for just over 4 years and used around 15 times. Video quality was great but now find that I can't find a replacement battery.

Akaso warranty support non-existant I bought an Akaso Brave 7. There was dust under the lens cover, so obsiously these cameras aren't assembled in a clean environment. Straight lines in images are distorted. The protective case is made of brittle material and cracks easily. Manufacturer will only proffer extended warranty if purchased from their Amazon store, not from eBay. Manufacturer support for devices purchased from eBay is good if you only have technical questions. Manufacturer WON'T provide warranty support for devices purchased from anywhere else except their Amazon Store. In my case they refuse to provide me with a new protective case. They tell me to go to the eBay seller despite me telling them they are in breach of Australian Consumer law. The eBay seller name is akaso-direct which gives the impression they are the manufacturer.