Joerg-Volker Seibt
GBCustomer service not existing I ordered the brake-modul as the concept seems interesting. ST2 confirmed the compability with my bike but when I received the unit, it did not fit at all. Seems that they changed the measurements on the module. I was not too keen on the location they recommended (on top of the rear brake reservoir) but I thought I give it a try. There is no way however that unit does fit there. I tried to contact them, to use their return/money-back guarantee but they just ghosted any attempt. Funny enough they reach out to me all the time with new offers, but no response on email, facebook messanger, what'sup etc.
A. Borgen
DKAutomatic brake light. Automatic brake light. I had no issues with buying and delivery of the unit. After delivery I regretted my purchase as the design didn't live up to my expectations, and contacted customer support. After a while i got a response with a return address. I payed around 30 euros for return shipping, and shortly after the shipping company send me a email that the address doesn't exist. I have tried calling the official phone number, and left message on the support, but no 4 days later there is still no response from customer support.
David Sansom
GBSt2 what a company A great company to order from very forthcoming with the emails when I asked about anything arrived safe and sound just waiting to be fitted and also got a free Bluetooth which sweetened the deal a big thank you very much to the st2 guys
David Bussell
GBDon,t use this company, complete waste of space 1st brake light switch didn't work, they sent a 2nd and this didn,t work either so returned the item costing me £12, then this was returned by Slovinia customs ? been trying to get through to these people since last June, they promise a full refund , the company,s a complete joke, steer clear !
Tom W
GBFaulty units - absence of customer service. Unit does not work properly; tried to talk to tech support one unhelpful response. Now ten days of no responses. Referred as a dispute through PayPal. I note that they are bringing out a new unit - I would avoid it like the proverbial!