E60 left ear bud died, warranty not honored E60 left ear bud died after 7 months, within warranty period. Customer service did not honour the warranty and asked me to take the issue up with retailer (Amazon). Looks like this issue occurs quite often. Caveat emptor. Here's their reply, warts and all: "Dear Sir/Madam, We deeply apologize that our product didn't provide a pleasant purchasing experiences for you. We are sorry to let you know that Amazon has closed our account and removed all the products. We are unable to sell the product on amazon anymore. So that unable to replace it with new pair for you. In this issues,it is convenient for you to contact Amazon directly for a refund. Sorry again for the inconvenience. Thank you." Edit: Nice try. The information about my location is totally incorrect. My credit cards have been and continue to be in good order. Their customer service is based in China, and there was never a Scott Green that contacted me. ENACFIRE has been banned from Amazon for buying fake reviews, so go figure. Also, I doubt Amazon's reply would contain grammatical errors such as the incorrect use of prepositions and participles, where infinitives are due. This usually only happens with ESL speakers. Edit2: "Scott" I love your work ethic replying at close to midnight EST. Kudos on your continued misuse of participles. It is easy enough for anyone to Google "ENACFIRE banned", I encourage you to do just that. I actually hadn't realized it until your customer service emailed me (see above). If your brand is still active on Amazon, what is the name of your storefront in Amazon? Why are your products listed there without the ENACFIRE branding and logo?

Enacfire Bad Service I have been emailing, calling and texting for two weeks because I need a new charging cable. NO RESPONSE.

GREAT PRODUCTS. NON EXISTENT after care support. GREAT PRODUCTS. NON EXISTENT after care support. Such a shame as such a good product but no aftercare support should they go wrong means I wouldn't & won't use again!

Portable, smart and great sound Enacfire headphones have been great, they are so small and compact to carry around with you - and are amazing to wear when travelling as they are wireless! when I wear them for gym they stay in my ear, and don't move which is great for a high intensity workout. E60 is very nice pair of earphones.The first impression was amazing.They look really stylish. Fit in is perfect, they really isolate great. Functionality is just amazing . I would definitely have no hesitation in recommending them. amazing compact carry case and charger that can fit in your pocket

Absolutely useless company a big scam Absolutely useless company a big scam. I bought a pair of Enacfire f1 as a mate had them mine stopped charging in 6 months but the buds charged in his box so was charging case tried contacting them but no reply bought another pair to charge both sets with one case but in 3 months that charging case stopped charging too sent numerous emails to the company and not had any reply. Avoid this company at all costs the buds were nice but once they break which in my experience with 2 sets are a low quality product and will be soon the guarantee isn’t worth the paper it’s written on