Bad product and no response from customer service I ordered and paid, and received an order confirmation mail shortly after. I received the cover, but it didn't fit. I've e-mailed them several times and sent many messages via offline chat option, but I never got any response. I have opened a case via PayPal, and will hopefully at least get a refund.

I got another product than I ordered I orderede a special carphone holder for my samsung galaxy S, but received a universal carphone holder.. They said that I would get the correct one on my next order... I dont dear to try order from them again..

Good company and good service Thanks for Catherine for answering my questions patiently. And the fast speeding of shipping is surprised me. I wanna make a good cooperation for a long time with you.

Excelente customer service, excelent price I always buy things in this site and have an excellent treatment! They are fair, honest and professionals. The products have a great cost-benefit. I recommend it for everyone.

Crap product, crap customer service! I recently ordered a phone case for my Samsung Galaxy 4S mini. The case took 4 weeks to arrive by which time I had to get an alternate. When it finally arrived, it didn't fit! I immediately contacted customer service with a photo clearly showing that there was a problem. After a couple of days of no response, I wrote back again. This time there was a response but with a request I now send a video to show them the issue!!! I have never heard of anything so ridiculous from a customer service department, especially over a cheap phone case. I have thrown away the case and will never be doing business with TraitTech again.