James
GBWrong Design & Color We ordered our daughter a dress for a formal high school event and the photos on the site looked great. The dress was suppose to arrive approximately March 12th. It finally arrived a week later, after we wrote them every day trying to find out the status. The website photos show a dress with no sheer material across the chest or back. The dress we received had sheer material in both the front and back. This material totally changed the look of the dress. Also, the website images shows white floral designs sewn on. When we received the dress, the floral designs were the same color as the dress. Lastly, we selected the color blue and the color received was turquoise. We contacted support several times and were repeatedly told "our dresses are hand sewn, so they might be different." We could understand some minimal differences, but this was too much. No type of refund was offered, but they said we could get 20% off another dress, if we wanted to order another. I'm sure the markup is 40 - 60%, so they would make even more off of me, if we had ordered another. I do not recommend this company and their customer support was not what is stated on their website.
Stephanie Yager
GBThis company is a joke This company is a joke. We received my daughter's dress and the color isn't even close and the material is garbage and poorly put together. Roger is just a front. They dont respond either.
J. N.
GBDo not order from this company Do not order from this company! They will not respond to you & will not except returns! They have no phone number & take forever to return an email. They are rude and blame you for needing to return an item! Products are made cheaply!!
TA
GBDO NOT BUY ANYTHING FROM PROMHONEY DO NOT BUY ANYTHING FROM PROMHONEY. THEY DO NOT HONOR THEIR RETURN POLICY. We followed their return directions and contacted them 5 times and never heard from them. The dresses are crap.
J L
GBHorrible Business- Do NOT ORDER Horrible Business- Do NOT ORDER from them! This is a horrible business. Received dresses after 2 weeks They didn’t fit- I contacted them immediately per the return policy and I have Followed all of the instructions including sending photos. After a solid week of communication I still have not received the return address and I am being told they will only give me 10% of the cost. They aid they tried the dresses on their model and they fit. DO NOT ORDER FROM THEM!