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GBI ordered 2 Phone cases for Samsung S20… I ordered 2 Phone cases for Samsung S20 Ultra, with phone protector already broken and flip cover doesn't close properly. and second order was wrong item and given Samsung S20 plus, have to return both in one envelope as I have to pay for postage. now just waiting for my refund.
A Williams
GBUtter scam website. Utter scam website. Ordered a phone case which said on the website would arrive within 3-5 days. It didn't arrive so emailed the website and had a reply that if it didn't arrive by the end of the next week I would get a refund. And...it didn't arrive, and no refund. Fortunately I paid with PayPal and used the PayPal app to dispute the transaction. PayPal refunded me immediately. I think the site must just be slushing money from buyers to earn interest before having to repay PayPal.
Dominic Weston
GBMoney gone, received nothing Haven’t received a confirmation email, despite ordering weeks ago. Haven’t received my package. My money has disappeared into thin air. Please contact me and tell me if you even have my order, or if you have just taken my money.
In his 30's
GBPoor communication. Clearly communication is poor with this company. I say poor, its actually non existent. I ordered the wrong phone case. Almost immediately I realised and emailed them asking to cancel the order. Did they reply? No. Weeks later the phone case arrived, it was easier to put it in the bin than it was to return it. Won't be using this company again.
Mary King
GBUnhappy customer! I ordered an item on 11/5, chased it on 19/5, received wrong item 23/5, complained again & eventually received originally ordered item 10/6, only to find it didn't fit the amp it was intended for! Have now given up with this company & ordered elsewhere & within 24hrs of order, it was dispatched. Expecting delivery this week.