Lazy Employees Nomadgoods.com produces beautiful products, but the actual employees make dealing with this company a complete drag. They work 4 day work weeks which wouldnt be an issue, if it wasn’t for the fact that it takes them well over a week to even process and ship an order, despite their website stating that “orders placed after 10a on a Friday will be shipped out the following Monday.” Im not even sure that Nomad knows to ship my order out. Chloe who manages their support team is quick to be annoyed, and more often than not, will ignore any negativity and not respond. I had purchased a $200 wireless charging pad which was and is defective. Nomad refused to email me back, despite me commenting in the open support ticket more than 8 times. Don’t waste your money and sanity dealing with this brand. Congrats on the 4 day work week, but how about actually doing the work, Nomad?

Horrible quality for the price and abysmal customer service Nomad not only took forever to ship something that was supposed to be "expedited shipping" by cancelling shipments but the item was of poor quality and defective on arrival. There seems to be issues of QC and tolerances which is unacceptable for such expensive items. Support team takes forever to reply if they reply at all. Don't do business with them!

Fast delivery to UK For some reason I can only buy nice Pixel Buds case from a US company so even though I was hesitant about the reviews I took the plunge. They arrived within 4 days from FedEx and it's really good quality. It was shipped from HK but still not bad for a purchase from the UK.

iPhone 15 ProMax Horween Leather Case… iPhone 15 ProMax Horween Leather Case DEFECTIVE! The case is defective, and I submitted a complaint through their online portal. I got an email saying that they would respond within 1-3 business days, and I never got a response. I wasted $70 for a junk case and no customer support. FedEx tracking says the product originated from China. BUYER BEWARE!

Terrible Quality It took 2 weeks to ship an expedited product that turned out to be the cheapest quality piece of leather I have ever seen despite the entire product page describing the apparent best leather manufacturer in the US. There are thousands of reviews online but you can't actually review your purchases so these are clearly mostly fake. The real ones are all the same - the worst quality you could possibly imagine. Avoid at all costs.