Faulty watch strap and shocking… Faulty watch strap and shocking service! Ordered a watch strap in November 2022. Finally arrived in Jan 2023 but is faulty. Does not fit on my apple watch which it is designed to do. Emailed customer service to complain with photos and they have ignored me. Shocking service and appears the other customer experiences are similar to mine....Avoid at all costs! Update - Have amended to 3 stars as they have now replied and said they will refund. Will update to 3 stars if refund is received.

Terrible Quality It took 2 weeks to ship an expedited product that turned out to be the cheapest quality piece of leather I have ever seen despite the entire product page describing the apparent best leather manufacturer in the US. There are thousands of reviews online but you can't actually review your purchases so these are clearly mostly fake. The real ones are all the same - the worst quality you could possibly imagine. Avoid at all costs.

Lazy Employees Nomadgoods.com produces beautiful products, but the actual employees make dealing with this company a complete drag. They work 4 day work weeks which wouldnt be an issue, if it wasn’t for the fact that it takes them well over a week to even process and ship an order, despite their website stating that “orders placed after 10a on a Friday will be shipped out the following Monday.” Im not even sure that Nomad knows to ship my order out. Chloe who manages their support team is quick to be annoyed, and more often than not, will ignore any negativity and not respond. I had purchased a $200 wireless charging pad which was and is defective. Nomad refused to email me back, despite me commenting in the open support ticket more than 8 times. Don’t waste your money and sanity dealing with this brand. Congrats on the 4 day work week, but how about actually doing the work, Nomad?

Horrible quality for the price and abysmal customer service Nomad not only took forever to ship something that was supposed to be "expedited shipping" by cancelling shipments but the item was of poor quality and defective on arrival. There seems to be issues of QC and tolerances which is unacceptable for such expensive items. Support team takes forever to reply if they reply at all. Don't do business with them!

Don't buy anything from Nomad Goods Leather cases are made with extremely cheap materials and leather will rip and tear from normal usage. Mine ripped in less than 2 days and customer support refused to replace or refund the product--offering a rather cold reply to my inquiry. Spend your money elsewhere. Order #4201089688 for anyone at Nomad who sees this and wants to stand behind their product.