Rob
GBI was given a website from a…manufacturer I was given a website from a manufacturer of their trusted distributors. This site show price, availability, and lead time. Looked over all distributors and Sager did not have a tariff. Ended up buying the product from Sager and the payment went through. Then, two days later another $248 charge came through for Sager. Turns out they added shipping AND a Tariff (shipping charge was disclosed as a later charge). Seems that they know what they are doing to make sure that they get orders over their competitors who disclose tariffs in the checkout procedures.
Mark Mitchell
GBOrdered 2 LiFePhosphate batteries (PN… Ordered 2 LiFePhosphate batteries (PN PSL-BTC-1290) from Sager on August 16, 2022. Received 2 MuRata MGJ2D151505SC DC-DC isolators the following week. Called Sager to find their voice mailbox full! Sent email to customer service. After two days Sager sent RMA paperwork by email. Sager billed shipping and tax separate from shipping and tax. Sager billed tax at 7.511% when Invoice indicated 6.75%! Store credit was initially at 6,75%, had to email with images of invoice and credit invoice to illustrate error and act of negligence. Initially Sager did not provide shipping credit until I asked to speak with their corporate attorney. In my 40 years in industry (author, licensed professional, and inventor - 4 patents) I have never experienced such incompetence. I will never deal with Sager again. They can keep my $162.20.
Opa Mando
GBThey will screw you with the shipping costs. I bought 4 small fans, could not get a shipping quote but figured it could not be that bad. $24 in fans cost $19 to ship. I am half tempted to refuse delivery and get a refund or a chargeback.
Allen Derusha
GBTotal rip-off, huge fees added several days post-sale. Total rip-off. They hide all of their fees until a couple days after the sale, and then will charge you again two days later. Purchased ~ $100 worth of product, got an additional bill for $42 later. Any price you see is going to have 40%+ added days after you have checked out. Avoid like corona. Never again. edit: a year later they've announced that it wasn't their intention to rip everyone off, it just accidentally happened that way. For several years. However, there has been some great news - they're going to look into it! An exciting development for their next customer, as for me... "fool me once".
James J.
GBI was waiting for a quote on shipping… I was waiting for a quote on shipping before approving an order and they made 4 different charges against my credit card totaling more than double the amount of the item I was interested in purchasing. They don't answer any emails or calls regarding web orders. I'm disputing the charges. Do not trust them. They are scammers.