Order 7-24-2013 and now 8-14-2013 and Not Received yet!!! I placed an order July 24, 2013 and it is now August 14, 2013 and I have not received it yet. I realize from Shark Tank that you are having trouble keepin up but this is trying my patience. I will be giving you a call today to see when and if I'm going to receive my order.

Non-Responsive Customer Service I ordered product on several occasions and the service is inconsistent, but the customer service is always slow and non-responsive. Twice I had to contact customer service to obtain the status of my shipment. Once the payment was taken from my account but I had not received a tracking number over a week later when I finally received an apology email and the shipment arrived 3 days later. On my latest shipment it was sent to an old address (even though I entered the updated address and the database will not allow me to remove the old address). When I notified customer service of the issue it took 3 days for a reply, which was one line....we shipped to your address. So I had to resend my order to show I had updated the address. Two days later I received an email apologizing for the error, acknowledging my frustration and saying they would take care of it. Four days later I have not received a new shipment, new tracking number, response to my follow up email...but they have my $56.00!

Long Time Customer Turned Victim I have been a customer of Live Lean Today for almost 10 years. This past year they have turned into full on thieves. First they demanded payment via Zelle, then Venmo. So after being jerked around regarding method of payments on August 5th, 2022, I paid over $400. From that point on, I received nothing but crazy excuses from them not shipping my order. First it was that they were awaiting a shipment, then it was that the manufacturer changed the ingredients and were delayed in shipping the updated product, THEN it was "supply chain problems," until finally no responses from them at all. This went on until the beginning of this month (December 2022). I finally opened a formal complaint and dispute with Venmo and am awaiting that process. Do NOT risk your money with this company, especially if it involves debiting cash. Bryan Ashbaugh is a scamming thief.

Advertised a product no longer available. Ordered a product shown on their WEB site and waited for it to be delivered. After more than a week with no proactive communication from the company, I checked my account, only to find out the product I ordered was no longer produced. If I hadn't followed up, I would still be waiting and wondering. They had my e-mail and phone number and could have easily been proactive and contacted me to advise. Poor service and no follow up means I more than likely will not try to do business with them in the future.

scared I Was gonna order some Bronkaid from here but im deterred now. i tried emailing the company to get some assurance that i wasnt gonna get shafted but they never responded. enough proof for me!