Konstantin
BGThey refused warranty replacement. -
Mrs Wifey Sham Idrees Sham
ATOrder 31 march LG 55 Order 31 march LG 55. Suppose to be by me on Including corona Virus delay 6 April. Today is 15 April. No Phone Contact, No emal reply on time. I am disgusted Spent 450 euros. I cant believe.I have called Post. Postsay they have given the product to 3 party delivery Partner. I have asked e digital and they keep giving me Postphone number. One of the worst experience. Still waiting for my Post
Osmond Ingram
GBUnfair Business Practices I received a defective Mac computer in December 2017. I spent weeks trying to have the unit repaired by Apple. They finally informed me that the computer could not be repaired, they had given it to multiple skilled technicians and none of them could find a solution. I notified edigital via Amazon that I wanted to return the device for a refund. I received authorization to return the computer but I was not offered shipping assistance. I had to cover the expenses of shipping their defective merchandise back to them. I paid $180 in packing and shipping charges to be able to return their defective equipment. I have made numerous attempts at resolution which went ignored until I resumed attempts last week. I have repeatedly asked to speak to a supervisor and this request has been completely ignored. Today, 3/22/18, they offered $20 for my expenses. I fear that this incident may be indicative of service provided to others who order through their online business - especially senior citizens who may not have the funds to pay $180 out of pocket to return items. I am a senior citizen but I still work full time and could manage the $180 even though it is grossly unfair and I feel the company has taken advantage of me.
dan
GBno communication, product does not ship These people suck. Not poor communication but no communication. Placed order: 09/28/2009 Pending 09/30/2009 Processing It is now 10/6 and it has not shipped and no response to my efforts to contact them. The credit card charge has gone through though and my bill is due.
Ada McCarty
GBTerrible Communication Seems like a fly-by-night operation. No communication, and ended up cancelling my order because they did not have it in stock (after a week of waiting). Why post something on your site to sell if you dont have it in stock? And when someone emails to ask if you have it in stock , why not just reply with a simply "I'm sorry,we don't."