Just what I need as always. I love this company for so many reasons. The latest item I bought was their watch/phone charger and I love it. They are creative, innovative and they think like we think. As a result they come up woh great solutions for the Apple products I love.

Very prompt shipment Very prompt shipment, product is as advertised, and quite elegant looking. Will use for gifts, and have not used, but have never had a Kanex product fail, so am certain they will function well when used by gifted friends.

no support no support - been waiting three days for a response on a request

I'll never be ordering from or recommending Kanex to anyone for anything. I ordered that hundred dollar aluminum wireless Bluetooth keyboard for mac. I was SO EXCITED to get it. I'm a web developer and graphic designer, so I type for hours a day between multiple devices. Upon receiving it, I tested it out for about an hour. I was really unsatisfied with the quality of the keyboard, and so the same day, I emailed customer service to ask for the address so I could return it. I heard back a week or so later with all kinds of questions about why I was returning it, which I thought I had made that clear in my first message. I finally heard back another week later with the return instructions. Most companies will give you a return label for shipping. I could accept that Kane's did not. So I paid the $15 shipping and shipped it out the same day as I received that last message. A week and a half went by with no word. I messaged customer service again, and they said they had received it and would be putting in the refund of $79.99 within a couple days explaining at the last minute that "there may or may not be a 20% restocking fee". I handled everything promptly and met all the conditions of the 30-day money-back guarantee. So I messaged them back explaining my problem with that. I never heard back. Over another week later, $79.99 refunded to my account. I sent another message inquiring as to why $79.99 and not $100.00 because I met all the terms of the money-back guarantee, the product was in perfect condition and in its original packaging, and Kanex didn't even have to pay the return shipping. I never heard back until I just got this email requesting a rating. REALLY?! I don't care so much about getting $35 back, but it's the principal of the matter. You "guarantee" that I'll get my money back if I'm unsatisfied with the product and return it proactively, yet here I am, out 35 bucks and plenty of time wasted. I was actually concerned that due to Kanex's slow response times, I wouldn't make the 30-day cutoff, which I almost wonder if it was intentional or not. Should've just gone with the full-size Apple keyboard from the start.

I love the iPhone screen protector I love the iPhone screen protector. It's better made and clearer than other brands I've purchased - and far less expensive!