Product shipped promptly but doesn’t … Product shipped promptly but doesn’t work

The screen cover would not fit with any … The screen cover would not fit with any cases that I tried and eventually lost its adherence qualities. I am unable to use it and do not recommend the product whatsoever.

I want to start out saying that I would… I want to start out saying that I would normally not take the time out of my day to write a negative review however, I feel I need to warn the rest of the community regarding Kanex's lack of support. I purchased two Kanex Premium DuraBraid 10ft lighting cables for Christmas for my two daughters. After a month both cables stopped charging ALL devices. Both cables showed no signs of wear or damage. Thinking that Kanex would stand behind their products I reached out the only way they will allow, via email. I promptly received an email saying they received my correspondence and would most likely be back in touch within 48 hours. One month later NOTHING. I then responded back to Kanex expressing my displeasure I still have received no reply. I'm simply amazed. I've never seen a tech company with a supposed good reputation not respond or stand behind their products. DON'T TRUST

I ordered a wireless charging pad… I ordered a wireless charging pad August 1 and received a confirmation of the order. However, despite my account being charged, nearly 4 (FOUR) WEEKS LATER - NO TRACKING INFORMATION AVAILABLE NO SHIPPING INFORMATION AVAILABLE and most disturbing of all NO RESPONSE from KANAX to my Contact Us inquiry about my order. This is beginning to look a lot like theft !

Poor Customer Service I realized that I had ordered the wrong HDMI to VHA adapter when I got it. So, I immediately sent an email to Kanex's technical support department. I got an automated response stating that I'd be contacted in 48 hrs. I patiently waited 48 hrs, but I did not get any response whatsoever. Consequently, I emailed customer service. Again, I got an automated reply stating that I'd be contacted in 24 hours, but it never happened. I finally called and got a positive response, but after that phone call, it took me three days before I was able to speak with the operator, who was a tremendous help.