Purchased but not received Purchased but not received XY Find It sent my unit via UPS but its never arrived (as confirmed on the UPS website) and it cant be located! bloody useless as a tracker devise! (bit tongue in cheek but seriously) XY Find It don't want to know and have stopped answering my emails! I just wish i had read these reviews before purchasing. Now going through PayPal to try and get a refund

XY Find It Ordered one of their Bluetooth tracking devices and lanyard. Never received anything after waiting several weeks. Emails requesting a money refund only met with lame duck excuses, a phoney UPS tracking number and advice to contact our Customs people. Which I did. They had no knowledge of the shipment and UPS said the tracking number was false. Looks like the Persistent company is operating a scam.

Rubbish - AVOID 🤡🤡🤡 Never worked. We’re advised by them to remove & re add it. Can’t be re added except by them. They requested a screenshot showing its ID number. Sent it. They requested a screenshot showing its ID number…? Presumably they pay peanuts……. And if that is not bad enough most of the retailers who sell their products do not know the difference between ones which are Bluetooth and ones which are cellular and often will sell you a Bluetooth tracker telling you that it is what it is not. My advice: Don’t waste your time, patience and money on this product. You will have to write it off and throw it in the bin. Rubbish all round…🤡

NOT USER FRIENDLY AT ALL. Ordered tracker and received it by mail. However, no instructions were included. Went on to their website and couldn't find any information of how to SET UP or START TRACKING DEVICE anywhere. All the confusing information on the website is abut selling and comparing themselves to other products, but no attention was given to help people who have already purchased. Definitely not a user friendly product. After spending almost an hour trying to figure it out I just decided to get rid of it and try something else.

Faked 5 star reviews?? I couldn’t help but notice that each of the one star reviews has a different date, and about 90% of the five star reviews were written over a two week period, February 15 to March 1, 2019. The vast majority of these five star reviews contain only a few words, like “Awesome product” or “Love this company.” Countless reviews in two weeks (45 written on March 1 alone) with all of them giving the product five stars. Nearly every other review says the product is garbage - one star - with each review written on a different date and considerably more detailed than just a few words. Did someone write a bunch of fake reviews to boost their product’s rating? It’s kind of obvious, wouldn’t you say?