Their whole operation is a scam-beware! Our company made the mistake of listing one of ePacific's products on our site after much prompting from them. Luckily we made sure payment would take place after shipping. We have not heard from them since and all emails to their employees now bounce back. All the phone numbers are switched off or engaged. Meanwhile our customers are waiting for their goods. Businesses like ePacific Mall should be held to account for their shameful practices.

Rock Bottom Customer Service I ordered a product mid December, but have yet to receive anything. Granted that I ordered very near Christmas, I wasn't expecting to receive anything before the 25th. However, I was expecting to receive at least a shipping confirmation, which I never received. Their Customer Service is absolutely horrible as they don't answer their phones and give empty promises in their email responses. I have been asking for a tracking number for over a week and they can't even provide me with that! I've demanded a refund for the shipping and handling charges they prematurely charged me. DO NOT ORDER FROM THIS COMPANY! I repeat DON'T ORDER ANYTHING FROM THEM! Also, THUMBS DOWN to Living Social for offering ePacificMall vouchers. I should have read these reviews before ordering anything from them.

It's a SCAM - They are con artists and thieves! I never received what I ordered. They never responded to any emails, texts, or IMs I sent. It's been nearly 2 Months. Why are reputable companies like Facebook and PayPal allowing this "company" to scam consumers?! It is OUTRAGEOUS and it must stop!!! BUYER BEWARE: Do NOT buy anything from an ad you see on Facebook - apparently Facebook doesn't care if their users get scammed by a fake company that grifts people using their site. Not cool Facebook. I'm really disappointed in you. I'll be contacting the Better Business Bureau next.

This is more than bad This is more than bad. I ordered the saw with extra blades all I ever received was the extra blades that was $100.00 and never received the tool that was supposed to come with the blades. Have sent emails, mailer-daemon unknown. Refuses to reply to any attempt to contact them. Do not order anything from this company they are scamming people!

I purchased what I thought would be a… I purchased what I thought would be a lovely warm jacket. Checked the sizing. The jacket eventually arrived, very thin and not warm at all and far too small. I asked to return it and was told to pay the return costs myself - to China - which would be credited to another item. I did not want this. Got in touch with Paypal, and finally was told to return the jacket to Canada, again paying the costs myself - £10.95. Fortunately, Paypal has a system whereby one can recover these costs. DO NOT BUY FROM WARMJACKET, they misrepresent everything.