I’ve been purchasing audio products I’ve been purchasing audio products, such as in ear, monitors, and Dongles from Linsoul for over three years now and when I had a problem they were able to help me get the problem resolved shipping. May take some time, but what do you expect? It’s from China but my packages arrive along with shipping info for tracking.

Never again. The item was in stock and I payed for express shipping, customer service say that it wasn't in order and the timeframe that is express shipping is when they get the product. And that timeframe is 3 to 7 days, will not touch anything more frome this company or even consider ordering anything else.

Found it easy to shop and track my… Found it easy to shop and track my package. Package also showed up in great condition. This would be a 5 star review but shipping really took longer than I would hope for but that make sense considering all these products come straight out of china

Excellent customer service I bought the 7hzx zero two crinecle iems from amazon but appeared to be defective. They asked me to record the defective product and sent a video to them, they very quickly sent a replacement. All around very happy.

Good prices and very good customer service Ordered a digital audio player (Hiby R3 Pro Saber) when it was on offer. Customer service replied immediately when I wanted to change colour. Although it took a few days before they shipped it, everything went fine. The player arrived in Germany without any problems just a few days later (with DHL Express). Also placed an order some weeks ago for some headphones but cancelled it again. Here also customer service was quick and refunded the amount immediately. Can definitely recommend Linsoul for getting quality audio gear for a good price.