Lotus Media - Great customer service Some days ago, I sent Lotus Media some HI-8 video tapes from the 1990s that I was not longer able to view. At this point, I want commend Lotus Meda for great customer service. Before sending my tapes, I was able to speak to someone on the phone and received an email detailing how to send Lotus any tapes. The process is very straightforward with a easy to understand order form. Their prices seem very reasonable, and they offer an inexpensive backup capability on their own server. They contacted via email when they had processed the tapes and provide an easy way to pay via credit card. I am anxious to view the video (via mp4 format) footage from more than 25 years ago when the flash drive arrives at my home.

Thank you so much for helping our… Thank you so much for helping our program digitize these files! Your responses to all my inquiries were fast and informative. I truly appreciate it and will definitely use your services again if the need arises. Thank you!

Flawless Service Flawless service! Lotus has always had a friendly, helpful demeanor and often a faster turnaround time than advertised. Product was delivered exactly as specified and performed exactly as requested. Perfectly done, quite affordable, and saves me the headache of figuring these things out myself!

Lotus did a wonderful job! Lotus did a wonderful job converting our old tapes to mp4 files. We watched home movies with family over the weekend. My grown kids were completely fascinated to see themselves as children. They completed the job very quickly as well. We are so grateful.

VERY HAPPY: Recovery of my media from years ago I had a large, somewhat overflowing shoe box full of various digital magnetic media, some from the late 1980's and 90's. I had four categories of content: - Assumed Video - Audio - Assumed data; not videos but assumed files. - Unknown on various media - Hi8 - MiniDV - MiniCassette - Realistic MC-69. Ngina got them all done a few days earlier than committed. Her service was fast and I was very pleased. I would use her again, in a heartbeat! aps in seattle