Need help at 2 am?...No problem I don't know which time zone these people live in but it can be 1:30 a.m you send them an email asking for help to fix a picture and you can be sure within 15-30 minutes, you'll sure get a reply. That's some top customer service 👌!

Really great customer service. I uploaded three separate photos I processed through Visafoto to the Chinese visa online application. The first two went fine. The third one was rejected. My fault: not great photo and the my son's bangs were too far down on his forehead. So I contacted Visaphoto and within two minutes they responded with what went wrong and said send another one and will will get it fixed for free. I sent another photo and they responded in four minutes. And they verified it was accepted on the website. Wow! I selected to use Visafoto from similar reviews of such quick resolution of issues. It is true and they are authentic and really great! Oh, and both Paul and Tatiana helped me. Serious, where can you get such great customer support? They are the BEST!

Incredible from Paul and team from visafoto Excellent support from Mr. Paul and team from Visafoto.com The response time is very fast and really good supporting nature from the team with full satisfaction for customers. Team is fully equipped with clear understanding of authorities specification and requirements Love you guys and move forward doing this good cause for the society Well done!!!

Bumpy Visa to Pakistan I was trying to submit my photo for over a while to obtain a visa to Pakistan with no luck. I broke down and paid for Visafoto to help me. The first attempt was not successful, so I contacted them for further assistance. Ekaterina responded within 15 minutes. I submitted a second photo to her, but she said the it needed to be clearer. I then set up an improvised tripod to make another photo, sent it to her, and received a clean visa photo. And it was accepted. Hallelujah! During this experience, Ekaterina responded to me in emails four times within an hour to help me. I truly appreciate the extra support that I needed.

Photo issue resolved quickly We had an issues with one Visa photo not being accepted by the counsulate, and the tech support staff helped us correct the issue that same day by editing another photo for us. Great service!