Awful Awful. Pretend they are in the UK but it's based in China with no way to return items. Additionally they ignore all emails, calls and sms messages.

Followed return instructions to a T Followed return instructions to a T, within time frame. They received return (USPS tracking) and now they totally ignore my requests for refund. They will screw you!

Bulepods do not work Bought two of these cameras and they don't work.auido doesn't work and the videos are fuzzy can't make out the video.contacted the company to resolve this issue and was told that they would refund me 50% of my payment.if the product doesn't work they should return all of my payment.i will not recommend using this product.

Sent return Sent return. No refund still. Tried for over a year

STAY AWAY from this company!! STAY AWAY from this company!!! They & their products are absolutely horrible. The product I purchased instead of connecting to your secure Wi-Fi, you have to have your secure Wi-Fi connect to the device's Wi-Fi which means that your phone is now on their Wi-Fi. First of all, talk about a cybersecurity issue, their Wi-Fi is now seeing everything that you are doing including banking information! Second, it slows down everything on your phone because you are now going through their sucky Wi-Fi. The recording feature on my product never worked, and once you left your home your phone is no longer on their Wi-Fi so you cannot view anything. Customer service is HORRIBLE, I kept receiving the same canned response from them. Their website will not allow negative reviews. Cheap Chinese crap!!!!