Awesome product Awesome product. Awesome customer support. I got the RK96 wireless. Battery life is great. The manual that comes in the box covers all of the functionality and special hotkeys as well as mac/windows mode in detail. The volume roller is convenient and gives a cool aesthetic. The dongle works seamlessly. I was also able to connect via bluetooth to an android phone running Ubuntu Touch. The first keyboard that RK sent me was stolen off of my front porch. I reached out letting them know what happened and intending to purchase another keyboard. They confirmed my address and sent me another keyboard at no additional cost to me. This was really nice of them since it obviously wasn't their fault that the first one got swiped. Their customer service was really pleasant to deal with throughout the process.

Great Service My son ordered a keyboard that didn’t have a feature that he thought it did. Though this was an error on the customer’s end, RK reps still provided him with an exceptional resolution. Great company to do due business with.

The keyboard is really good The keyboard is really good, I like that we have 3 ways to connect it to the laptop, love the LEDs and the feel of the keys. Amazing customer support<3 They provide good and prompt assistance. I received a lot of support from them when I had problems. I have had the keyboard for a few months now and had some problems but we were able to fix them thanks to customer support and the keyboard works fine now<3

5 star service and product! This is my third order from RK gaming keyboards. The RK84 is well made and nicely built. The switches are hot-swappable and the keycaps are easily replaceable for customization if desired. I originally ordered the RK61 by mistake and had intended to cancel through customer service. However, thanks to Chance, I was able to change the order without having to cancel. Chance was very efficient and helped me get my order right! Great customer service and great product, definitely recommend.

I had initially purchased the RK920… I had initially purchased the RK920 keyboard and after a few weeks of it working for some reason a certain function was no longer available. After reaching out to the team and extensive tech support I was then offered a replacement at no additional cost. I can honestly say some of the best customer service I have received in a long time. So easy to work with and a pleasure to help with any request I had. I can highly recommend and of course the mechanical keyboard sounds perfect!